Contact

Last updated: 2026-06-01

Nathan Management is a U.S.-registered small business (California-based) operated by Andrew James Flores. We're a real, reachable business and we answer every message. The fastest way to reach us is by email.

Email us

For any question — about a service, an order, shipping, returns, a refund, or a connected-platform request — email us:

Response time

We reply to all messages within 2 business days (Monday through Friday, excluding U.S. public holidays). Most messages get a same-day or next-day reply. If you don't hear back within 2 business days, please check your spam folder and then email us again — we don't want any message to fall through.

What to include

To help us respond quickly and accurately, please include:

• Your name and business name (if applicable).
• What you're contacting us about (service inquiry, existing order, shipping, return, refund, or something else).
• Your order number or the email address used at checkout, if your message is about an existing order.
• Any relevant details, links, or screenshots.

Order and policy questions

For questions about a specific policy, these pages have the details, and you can always email us if anything is unclear:

• Shipping & Fulfillment Policy — processing and delivery timeframes.
• Returns Policy — how to start a return.
• Refund Policy — when and how refunds are issued.
• Privacy Policy — how we handle your data.
• Terms of Service — the terms that apply to our work.

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